We Take the Stress Out of Working with Computers
When you need support or service, we don’t confuse you with a lot of jargon or try to impress you with obscure acronyms. (Although we do have those conversations among ourselves back at the office.) Our job is to make sure your most important tools are working so you can keep processing orders, emailing with customers and vendors, transferring files, and communicating by phone.
While no computer or network is 100% safe from issues, our goal at NetComplete is always to stay ahead of any problems and fix them remotely before you even realize it happened. We stay informed about all the latest tech and leading-edge software to make sure your system is always updated. And if you do experience an issue that’s causing you problems, we do everything we can to get you back up and running as quickly as possible.
Also, we provide a complete support portal for our customers so you can easily submit service requests and monitor the progress of each ticket. That includes task schedules, status updates, and critical info so you stay well informed.