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Top 5 ways IT Support can help your company

Businesses today rely on technology more than ever. However, you need to focus on your business processes instead of trying to figure out IT issues. For many businesses, it makes more sense to have specialized IT support in Orlando than expend other resources on the effort. IT support does more than just fix computer problems, though. There are plenty of ways tech support can drive your business farther.

Focus on Your Business

IT support takes the pressure off you to keep up with technology, so you can focus on your business. Without dedicated IT support, you can end up spending a lot of time trying to work around technology on your own. Letting a professional keep your technology working smoothly frees up time and resources for the rest of your business.

Keep up With Innovations

In our world, technology is always changing. Businesses often find it hard to keep up with changes, and can suffer as a result. Tech support keeps your company on the most current software, without any effort on your part. Even solutions to improve website response can come overnight, and an IT company ensures you’re always up to date.

Better Customer Experiences

For businesses, the customer experience is usually a make or break process. If your website or support systems aren’t efficient and accessible, customers may leave and get frustrated. IT support makes sure your systems are streamlined so you can provide the best possible customer experience.

Having old, inefficient systems gives off an unprofessional impression, which decreases your customers’ trust. A tech support team can make sure every interaction is the best and most efficient it can be.

Secure Your Business

Cyber security is a serious matter, and a security breach can ruin a company’s reputation in no time. IT isn’t just about making your website look good. It’s also about making sure all your data is protected from cyber threats. Showing partners and clients that you take security seriously is key to building your reputation.

Manage Your Data Efficiently

Whether it’s on the front end or back end, your business has a lot of data to keep track of. Even the most organized departments can have trouble keeping track of everything. An IT service makes it easy to keep all your data in order, so it’s accessible when and where you need it. There’s no more calling clients back later because employees can’t find the proper information. It’s right at their fingertips when they need to access it.


IT support can be a game changer for any business, and it can do a lot more than most business owners realize. Don’t let your business get lost to tech problems. Using a professional service is an all around win for businesses.

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Improving the Productivity of Your Company with IT Services

Businesses are continually lookinImproving the Productivity of Your Company with IT Servicesg for ways to increase productivity among their employees. One of the ways you can increase production is by outsourcing your IT needs to professionals. Technology is becoming more critical for companies today. By hiring an Orlando IT company, you can make sure all your tech needs are being met while allowing your employees to focus on their jobs without any distractions. In this blog, learn how hiring a company that specializes in IT managed services can help increase your productivity in the workplace.

Allow Staff to Focus on What They Do Best

People tend to be happiest and most productive when they get to focus on what they do best. When you hired your employees, you hired them to do a specific job. However, when they have to take time out of their regular work routine to deal with tech problems, it takes time away from their actual responsibilities. Therefore, when you hire an IT services provider, you won’t have to worry about employees performing tasks outside of their expertise. Your IT professionals can handle all your tech needs, so your employees can work on what they do best, which is helping you run your business.

Access to Talent and Resources

Are you thinking about expanding your business? Or do you have time-sensitive projects you need to be done? If either one of those questions pertains to you, your company’s productivity could benefit from hiring an IT services provider. When you outsource your IT services, it gives you access to specialized talent and resources that you wouldn’t usually have. The assistance you receive can make your staff more capable of doing their jobs more quickly without any interruptions.

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Effective Technology

There is no doubt having functional, state-of-the-art technology can increase your productivity and makes it easier for your employees to do their jobs effectively. With the proper technique, you can reduce unnecessary paperwork, improve communications, increase organization, and more.

Hiring a managed IT service provider offers your business access to the latest and best software available. Furthermore, IT services can help you decide what you need, and which tools will benefit your employees the most. Plus, they ensure the tech tools that you use will continue working when you need them.

Limited Downtime

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Internet outages, security breaches, and unplanned downtime can all limit your productivity in your business. They frustrate customers and may cause you to lose sales. Also, you will probably spend a lot of time and energy trying to fix the issue. With IT managed services, you can decrease the downtime your business experiences and get back up and running faster. As a result, your employees will be able to do their work, and you can enjoy peace of mind knowing your company is in good hands.

24/7 Support

Lastly, when tech problems happen, your entire workplace can be put on hold. IT service providers offer around the clock support and can help you resolve all your tech issues as soon as they happen. If you’re looking for more creative ways to increase your company’s productivity, contact NetComplete to learn how we can help to improve productivity in your business.

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Security Tips for Your Devices

security tips for your devicesMajor companies such as Google, Apple, and Microsoft invest a lot of resources in the Internet of Things (IoT). However, just like any other technological trend, it will come with some minor issues and setbacks. Due to the diversity in IoT, developers are still working on creating large-scale security solutions. Fortunately, NetComplete has some tips you can do to keep IoT cyber attacks in check.

Set Passwords

Surprisingly a lot of people don’t know they can set passwords for IoT, making their gadgets more accessible to hacking. You must make sure to set new and strong passwords — specifically, ones with a combination of upper and lowercase letters, numbers, and a symbol. It also helps if you use a password manager to help keep track of all your passwords.

Disable Universal Plug and Play (UPnP)

UPnP helps IoT gadgets to discover and connect to other devices. However, this feature can also act as a gateway for hackers to infiltrate your devices and networks. To avoid this, disable these features on all your devices.

Create a Separate Network

It’s always the smart choice to keep your IoT devices connected to their own network that is separate from your main office networks. When you create a separate network, devices can connect to the internet but won’t have access to any essential files you have on your device. You can also invest in device access management tools. These tools allow you to control which devices can access certain data and monitor the unauthorized ones.

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How Can I Protect My Online Identity?

Protect My Online IdentityIf you’re not careful with how you act online, your online identity could be compromised. As a result, having your online identity stolen can lead to devastating consequences that can affect various accounts. For instance, your financial, healthcare, e-commerce, social media, data, and much more could be at risk when your online identity is stolen. The loss can include usernames, passwords, credit cards, and social security numbers. For some people, they can quickly resolve/restore their identity. For other people, it can take months before everything gets figured out and back on track. By following these critical IT security measures from NetComplete you could prevent yourself from becoming a victim of identity fraud.

Secure Your PC and Mobile Devices

Be sure your operating system is up-to-date and uses strong passwords.

Add More Security on your Mobile Account

Don’t fall victim like other people in the past when they were hit with a SIM swap. Contact your mobile phone provider and ask them for a SIM card password or security PIN on your accounts. Also, ask if they can “flag” your account if they receive any suspicious activity for added security.

Never AutoSave Passwords in Your Browsers

Delete saved passwords in all of your browsers. Every one of them has the option to export saved passwords for anyone to view.

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Upgrade Your Free Email Accounts

Gmail and Microsoft’s Outlook are the most popular free email accounts, but if you get hacked, you have to resort to an online form and wait for support. For 24/7 support by phone, email, or online, upgrade your Gmail and Microsoft accounts. In addition, with an upgraded account with either of these, you get additional storage and other perks.

Remove Your Phone Number from Critical Accounts with Authentication Factors

If you have been a victim of SIM swapping, your phone is usually the first device that has an authentication app or a saved code. Therefore, a hacker with a SIM swapped phone number will not have access to the trusted device. If an online service requires SMS-based authentication, you can use a Google Voice number (or an alternate SMS option) associated with an email account that is entirely separate from your primary email.

Backup Important Data

Regardless if it’s professional or personal documents, photos, programs, music, it’s essential to back up anything you can’t replace. Otherwise, they could be lost forever. The purpose of backing up more than once is to safeguard a single point of failure. Cloud-based storage is an excellent way to prevent fire, flood, technical, or human error from destroying local copies. Also, a configuration mistake or forgetting to pay the annual subscription fee on a fee-based cloud service can cause some or all of your flies to disappear. It’s worth noting its also a good idea to backup files on another local drive just in case.

It’s essential to make a conscious effort to practice these steps to defend your online identity. Stay alert and watch for common signs of identity theft such as false information on your credit reports, missing bills or other mail, receiving new credit cards you didn’t apply for, credit approval denials for no reason, and call to notices about past due to bills for services or products you didn’t purchase. Lastly, you must consider credit freeze and think twice before using public Wi-Fi.

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VPNs: Why You Need Them

virtual private network

Having antivirus software and setting strong passwords are no longer considered the bare minimum in cybersecurity. In a world of hackers, third parties, and ISPs constantly monitoring networks and your online habits, utilizing a virtual private network (VPN) is crucial for keeping your surfing habits private.

What is a VPN?

The best way to explain what a VPN is a secure tunnel between your device and the destinations you visit on the internet. Once you’ve made your PC’s connection as the VPN server, your computer operates as if it’s on the same local connection as the VPN. This makes your connection seem like you moved to a different location. Then, as far as websites go, you’re browsing from that server geographical location, not your actual computer location. When you’re searching on the web through a VPN, all the data transmitted and received is also encrypted. VPNs prevent anyone from hackers to government agencies from monitoring your online activities.

Why Should You Have One?

Naturally, security and privacy will be the primary reasons why you want a VPN. For instance, if you’re connected on a public Wi-Fi network at a cafe or coffee shop. Using VPN encrypts the information you’re sending or accessing online. This means a third party can’t intercept your credit card details, login credentials, private conversations, or other sensitive documents. VPNs are also beneficial for accessing geo-restricted websites. If you’re traveling to another country and specific US websites are blocked, you can connect to a VPN located in the US to access the sites you require.

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Which VPN Should You Choose?

Given the increasing demand for secure online privacy, VPNs are surging in popularity. The following consideration can help you find the right one.

Cost – Although free VPNs are available, it’s strongly recommended that you avoid them since they could keep records of your internet activity. In some situations, your internet activity could be sold to data brokers or cybercriminals. Maintaining a VPN service is also expensive, which means the free ones will likely plaster ads on your browser to make some quick money.

Paid VPNs like SurfEasy and StrongVPN often come with more robust features and configurations that keep your connection secure. Prices depend on a VPN’s features and subscription length and keep in mind that how you pay is also essential. Other VPNs offer anonymous payment systems like bitcoin, and others will use gift cards to avoid giving out your personal information.

Location – The physical location of VPN servers is essential if you need to access region-blocked websites. Therefore, if you’re planning on accessing a different country based service, your VPN provider must have serves installed in that country.

Capacity – Remember to read through a VPN provider’s terms of service to determine how much data you’re allowed to use. If it’s possible, figure out how many servers a VPN provider has. If they have plenty of servers online, you can rest assured that they can support your internet browsing.

Device compatibility – Another critical component to consider is whether the VPN can be used across various devices. Nowadays, employees work on laptops, tablets, and smartphones, so you’ll want a VPN that’s compatible with all these.

IP Leaking – Beyond the fundamental nuts and bolts of the VPN protocol, there are other challenges like dealing with leaky tunnels. This means your IP address could be tracked. A great way to evaluate a VPN service is to sign up for a free trial. This will allow you to check whether your real IP address is being leaked. If it tracks your physical location, you should opt for a more reliable VPN service.

In Conclusion

If you’re concerned about privacy for any reason, using a VPN is a great option. Just make sure you read the fine print of the VPN provider you go with. Don’t always take their word for it. Some VPN providers claim they don’t keep logs on user data, but third parties have discovered evidence that they do. Therefore, if you have any questions about VPN networks, contact NetComplete for all your IT support and services.

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What Are Managed Service Agreements?

Many companies are upgrading computer systems every couple of years these days and a lot of times those companies rely on outside contractors to complete the work that is needed for the upgrade.  IT companies are located all over the country and are very similar when it comes to the services that they will provide for you.  In the Orlando area, you have NetComplete that can provide the managed services that you need.  Services like repair, cloud, BDR and phone management for your company.  You do not have to be a Fortune 500 company to outsource the services that NetComplete can provide for you.  The company works with large and small businesses a like in the Orlando, Florida area.  NetComplete was founded back in 1996 and has the vision of helping business with all of the technology needs as we move through the 21st century. (more…)

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